FAQs

 

What types of apparel do you offer?

At The Trend AI HQ, we provide a curated selection of stylish apparel, including unique bundle packages such as the "hyp" Button Up paired with trendy tees. Our focus is on high-quality materials and distinctive designs that cater to contemporary fashion trends.

How can I ensure the right fit when ordering?

To ensure the right fit, we recommend consulting our sizing chart available on each product page. This chart provides detailed measurements to help you select the appropriate size based on your body dimensions.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You can initiate a return by contacting us at the.trend.ai.hq@gmail.com.

How long does shipping take?

Shipping times vary based on the type of product. For AI-designed apparel, production takes 3-7 business days, followed by U.S. shipping times of 5-12 business days. Curated lifestyle products may have different processing and shipping times, typically ranging from 1-4 business days for processing and 5-10 business days for shipping.

Do you offer international shipping?

Yes, many of our products are available for international delivery. Shipping times will vary by country and vendor, and customers are responsible for any applicable customs duties, taxes, or import fees.

What should I do if my order is delayed or missing?

If your order appears delayed or incomplete, please contact our support team for assistance. Due to multiple fulfillment partners, items may ship at different times and arrive in separate packages.

Can I exchange an item?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product once the return is accepted.

How can I contact customer support?

You can reach our customer support team through our store chat or by emailing us at the.trend.ai.hq@gmail.com. We are here to assist you with any questions or concerns regarding your order.